Refund policy

Last updated: November 4, 2026

Returns, Refunds and Exchanges

We do not accept returns, refunds, or exchanges on any items. However, if you have concerns with your order, please reach out and we will be happy to help! Please review all item descriptions before purchasing.

Cancellations

Please contact us within 2 hours of placing your order for a cancellation. Once your order has shipped it cannot be modified.

Disclaimer

Made in the Lowcountry is not responsible for any late, delayed, damaged, or stolen items, or for any loss, inconvenience, or expense arising from circumstances beyond our control. After an order is shipped, the customer assumes all risk for any loss or damage. This includes, but is not limited to, carrier delays, mishandling by third parties, weather conditions, incorrect or incomplete shipping information provided by the customer, or any other unforeseen events.

By placing your order, you acknowledge and agree that Made in the Lowcountry is not liable for any related issues.

Damages or Issues 

Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.

Contact

If you have any questions, please contact us at madeinthelowcountry@gmail.com or use the contact details in our contact information policy.